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A password must be eight (8) characters in length. It must include at least one uppercase letter, one number, and one special character (e.g., !@#$^&*%). Examples:
abC?1234 | Me#1User |
2&2=Four | Gue$$Wh0 |
You cannot change the password to any of the last 24 passwords used. Passwords are case sensitive. Therefore, when you sign on to the FHA Connection be sure to enter the password using the appropriate case. If the password was changed to Hello#01, entering hello#01 at sign on will fail.
If you do not remember your password, do one of the following:
The password is reset to a randomly selected password and sent to the email address on record for you. (Note: You can verify your email address by selecting ID Maintenance, located near the top of the page, and then User Profile.) Sign on to the FHA Connection using the password provided in the email message. Once signed on, the FHA Connection Password Change page automatically appears requiring you to create a new password that is consistent with password rules.
FHA Connection Password Change - Processing
FHA Connection Password Change Page - Field Descriptions
FHA Connection Password Change Results Page - Field Descriptions