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Hours of Operation

 
The Hours of Operation are updated on Thursday afternoon.
All time listed is Eastern time.
Last Updated : Dec 14 2016


HUD reserves the right to change the schedule as necessary due to unforeseen events.
Application Name Schedule Type Start Time End Time Comments
Origination Case Processing  MONDAY-FRIDAY   08:00 AM   10:00 PM   Origination Case Processing will be down on both Monday December 26, 2016 and Monday January 2, 2017. 
Origination Case Processing  SATURDAY   08:00 AM   08:00 PM   Origination Case Processing will be available for normal Saturday hours on both Saturday December 24, 2016 and Saturday December 31, 2016. 
Claims Processing  MONDAY-FRIDAY   07:00 AM   09:00 PM   Claims Processing will be down on both Monday December 26, 2016 and Monday January 2, 2017. 
Delinquent Loans  MONDAY-FRIDAY   08:00 AM   08:00 PM   Delinquent Loans will be down on both Monday December 26, 2016 and Monday January 2, 2017 
Delinquent Loans  SATURDAY   08:00 AM   08:00 PM   Delinquent Loans will be available for normal Saturday hours on both Saturday December 24, 2016 and Saturday December 31, 2016. 
Mortgage Record Changes  MONDAY-FRIDAY   12:00 AM   11:59 PM   Mortgage Record Changes will be down on both Monday December 26, 2016 and Monday January 2, 2017. 
Mortgage Record Changes  SATURDAY   12:00 AM   11:59 PM   Mortgage Record Changes will be available for normal Saturday hours on both Saturday December 24, 2016 and Saturday December 31, 2016. 
Monthly Premiums  MONDAY-FRIDAY   08:00 AM   08:00 PM   Monthly Premiums will be down on both Monday December 26, 2016 and Monday January 2, 2017. 
Upfront Premium Collection  MONDAY-FRIDAY   07:00 AM   09:00 PM   Upfront Premium Collection will be down on both Monday December 26, 2016 and Monday January 2, 2017. 
Title I  MONDAY-FRIDAY   07:00 AM   08:30 PM   Title I will be down on both Monday December 26, 2016 and Monday January 2, 2017. 


Unless otherwise noted, the FHA Connection holiday schedule will be as follows:
Holiday FHA Connection Schedule
New Year's Day Closed
Martin Luther King Day Saturday Schedule
Presidents Day Saturday Schedule
Memorial Day Closed
Fourth of July Closed
Labor Day Closed
Columbus Day Saturday Schedule
Veterans Day Saturday Schedule
Thanksgiving Day Closed
Christmas Day Closed