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Hours of Operation

  
The Hours of Operation are updated on Thursday afternoon.
All time listed is Eastern time.
Last Updated : Dec 20 2021


HUD reserves the right to change the schedule as necessary due to unforeseen events.
Application Name Schedule Type Start Time End Time Comments
Origination Case Processing  MONDAY-FRIDAY   08:00 AM   10:00 PM   Holiday hours for Origination Case Processing are as follows:
December 24, 2021System Not Available
December 25, 2021System Not Available
December 31, 2021Normal Schedule
January 01, 2022System Not Available
 
Origination Case Processing  SATURDAY   08:00 AM   08:00 PM   Holiday hours for Origination Case Processing are as follows:
December 24, 2021System Not Available
December 25, 2021System Not Available
December 31, 2021Normal Schedule
January 01, 2022System Not Available
 
Claims Processing  MONDAY-FRIDAY   07:00 AM   09:00 PM   Holiday hours for Claims Processing are as follows:
December 24, 2021System Not Available
December 25, 2021System Not Available
December 31, 2021System Not Available
January 01, 2022System Not Available
 
Delinquent Loans  MONDAY-FRIDAY   08:00 AM   08:00 PM   Holiday hours for Delinquent Loans are as follows:
December 24, 2021Shutdown at 2:00 PM
December 25, 2021System Not Available
December 31, 2021Shutdown at 2:00 PM
January 01, 2022System Not Available
 
Delinquent Loans  SATURDAY   08:00 AM   08:00 PM   Holiday hours for Delinquent Loans are as follows:
December 24, 2021Shutdown at 2:00 PM
December 25, 2021System Not Available
December 31, 2021Shutdown at 2:00 PM
January 01, 2022System Not Available
 
Mortgage Record Changes  MONDAY-FRIDAY   12:00 AM   11:59 PM   Holiday hours for Mortgage Record Changes are as follows:
December 24, 2021System Not Available
December 25, 2021System Not Available
December 31, 2021System Not Available
January 01, 2022System Not Available
 
Mortgage Record Changes  SATURDAY   12:00 AM   11:59 PM   Holiday hours for Mortgage Records Changes are as follows:
December 24, 2021System Not Available
December 25, 2021System Not Available
December 31, 2021System Not Available
January 01, 2022System Not Available
 
Monthly Premiums  MONDAY-FRIDAY   08:00 AM   08:00 PM   Holiday hours for Monthly Premiums are as follows:
December 24, 2021System Not Available
December 25, 2021System Not Available
December 31, 2021System Not Available
January 01, 2022System Not Available
 
Upfront Premium Collection  MONDAY-FRIDAY   07:00 AM   09:00 PM   Holiday hours for Upfront Premium Collection are as follows:
December 24, 2021System Not Available
December 25, 2021System Not Available
December 31, 2021System Not Available
January 01, 2022System Not Available
 
Title I  MONDAY-FRIDAY   07:00 AM   08:30 PM   Holiday hours for Title I are as follows:
December 24, 2021System Not Available
December 25, 2021System Not Available
December 31, 2021System Not Available
January 01, 2022System Not Available
 


Unless otherwise noted, the FHA Connection holiday schedule will be as follows:
Holiday FHA Connection Schedule
New Year's Day Closed
Martin Luther King Day Saturday Schedule
Presidents Day Saturday Schedule
Memorial Day Closed
Fourth of July Closed
Labor Day Closed
Columbus Day Saturday Schedule
Veterans Day Saturday Schedule
Thanksgiving Day Closed
Christmas Day Closed