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Hours of Operation

The Hours of Operation are updated on Thursday afternoon.
All time listed is Eastern time.
Last Updated : Mar 21 2016

HUD reserves the right to change the schedule as necessary due to unforeseen events.
Application Name Schedule Type Start Time End Time Comments
Origination Case Processing  MONDAY-FRIDAY   08:00 AM   10:00 PM    
Origination Case Processing  SATURDAY   08:00 AM   08:00 PM   Origination Case Processing will shut down at 3:00 PM on Saturday March 26, 2016 
Claims Processing  MONDAY-FRIDAY   07:00 AM   09:00 PM    
Delinquent Loans  MONDAY-FRIDAY   08:00 AM   08:00 PM    
Delinquent Loans  SATURDAY   08:00 AM   08:00 PM    
Mortgage Record Changes  MONDAY-FRIDAY   12:00 AM   11:59 PM    
Mortgage Record Changes  SATURDAY   12:00 AM   11:59 PM    
Monthly Premiums  MONDAY-FRIDAY   08:00 AM   08:00 PM    
Upfront Premium Collection  MONDAY-FRIDAY   07:00 AM   09:00 PM    
Title I  MONDAY-FRIDAY   07:00 AM   08:30 PM    

Unless otherwise noted, the FHA Connection holiday schedule will be as follows:
Holiday FHA Connection Schedule
New Year's Day Closed
Martin Luther King Day Saturday Schedule
Presidents Day Saturday Schedule
Memorial Day Closed
Fourth of July Closed
Labor Day Closed
Columbus Day Saturday Schedule
Veterans Day Saturday Schedule
Thanksgiving Day Closed
Christmas Day Closed