HECM Counselor Roster Held
initial HUD Certified Housing Counselor Applications
for Home Equity Conversion Mortgage (HECM) counseling are placed on hold for review by an authorized HUD Headquarters staff member (reviewer).
A HUD Certified Housing Counselor Update/Renewal for HECM counseling may be held for HUD review for one of the
reasons listed below:
- There is a possible record for the counselor
on the Limited Denial of Participation (LDP) List or in the Excluded Parties List
System (EPLS) via System for Award Management (SAM) of the General Services Administration (GSA).
- Validation of the counselor's mailing address was
overridden by the counselor or the counselor's zip code is not
- Further research is required to match the counselor
with the correct HECM Counselor Exam record. There may be more than one counselor
in the HECM exam database that matches the information on the HUD Certified Housing Counselor Application. The match is based on the last four digits
of the counselor's Social Security Number, partial last name, and partial first
name. For counselors who took the HECM exam before the implementation of the
HECM Counselor Roster,
a Social Security Number was not collected. For those counselors, a match is made
based only on the counselor's partial last name and partial first name. The counselor
must be manually matched with the appropriate HECM Counselor Exam record.
held HUD Certified Housing Counselor Application for HECM counseling may also have one or more of the above-listed deficiencies.
reviewer performs the necessary research and enters a decision. The application
or update/renewal is accepted or rejected by the reviewer. If the application
or update/renewal is accepted, the following systems are checked again for a record
of the counselor: Credit Alert Interactive Voice Response System (CAIVRS), LDP,
- If the counselor passes all further
checks, (a) the initial application is accepted and a six-character Counselor ID is issued or (b) the update/renewal is
accepted and the counselor retains an active status on the HECM
Note: For an accepted application, the counselor
is placed on the HECM Counselor Roster
only after an employment validation record for the counselor is entered by the
FHA Connection Application Coordinator for the housing counseling agency that
employs the counselor.
- If the counselor does not pass all
further checks (a) the initial application is rejected or (b) the update/renewal
is rejected and results in the termination of the counselor.
HECM Counselor Roster Held - Processing
Counselor Roster Held Request Page - Field Descriptions
Counselor Roster Held List Page - Field Descriptions
Counselor Roster Held Page - Field Descriptions
Counselor Roster Held Results Page - Field Descriptions
to top Last revised: January 24, 2017