HUD Certified Housing Counselor Database
Processing

HUD Certified Counselor Database allows you to get one or more counselor records. Search criteria must be provided to locate the record(s). The HUD Certified Housing Counselor Database page defaults to the following search criteria:

Note: Counselors who are not FHA Connection Application Coordinators, go directly to their information without the need to perform a search.

The default search criteria can be changed and additional criteria entered to narrow the results as explained below.

  1. On the HUD Certified Housing Counselor Database page:
    To change the sort order of a subsequent list of counselors, make another selection from the drop-down list in the Sorted by field.
    To perform a search within a specific state, make a selection from the drop-down list in the State field.
    To perform a search of counselors in another associated housing counseling agency, type the five-digit ID issued to the agency by HUD's Housing Counseling System (HCS) in the Agency HCS ID field.
    To perform a search for counselors who are on the HECM Counselor Roster, select HECM from the drop-down list in the Counselor Type field or select Certified to search for HUD-certified counselors.
    To perform a search of counselors who do not have a current employment validation record with the agency, select No from the drop-down list in the Validated by Agency field. Otherwise, select Yes to get a list of counselors whose employment was validated.
    To perform a search of Terminated counselors or both Active and Terminated counselors, make another selection from the drop-down list in the Counselor Status field.
    To perform a search of counselors for whom the two-year training and/or three-year HECM Counselor Exam requirements are expired, select Expired from the drop-down list in the HECM Training/Exam Status field. Select Not Expired for counselors whose training and HECM Counselor Exam requirements are not expired. Note: This option is only applicable to a Counselor Type of HECM or Both.

    To narrow the search to a specific counselor, type all or part of the counselor's last name in the Last Name field. Optionally, type all or part of the counselor's first name in the First Name field (in addition to the last name).

    Housing counseling agency FHA Connection Application Coordinators can search for counselors for whom to validate employment as follows:
      - Certified: Select Certified in the Counselor Type field, Active in the Counselor Status field, and No in the Validated by Agency field. Optionally, the Agency ID can be changed to another housing counseling agency associated with the user. Note: Any counselors who were formerly employed by the agency are also included in the list.
      - HECM: Enter all or part of the counselor's surname in the Last Name field. Then, select HECM in the Counselor Type field, Active in the Counselor Status field, and No in the Validated by Agency field. Optionally, the Agency ID can be changed to another housing counseling agency associated with the user or another option can be selected from the drop-down list in the HECM Training/Exam Status field.

  2. Click Send. If processing was successful, the HUD Certified Housing Counselor Database List page appears with a Success message at the top of the page and a list of counselors that match the search criteria. If the list spans more than one page, click Next or Prior to move from page to page. To view and update information for a listed counselor, click the name of the counselor. The HUD Certified Housing Counselor Database - Coordinator page appears (see HUD Certified Housing Counselor Database - Coordinator Processing).

    -or-

    If there was an error, one of the following occurs:

    An error message box appears. Click OK to clear the message. Make the correction and process again.
    The HUD Certified Housing Counselor Database page appears with an Error message above the search criteria fields and an Error(s) Detected field below them (in the Details section). If there are no records that match the search criteria, the Error(s) Detected field displays No Records Match Selection Criteria. If appropriate, change the search criteria and process again.
    Note: Depending on the type of search criteria entered, the HUD Certified Housing Counselor Database List page may have multiple listings for the same counselor. This is because the counselor is classified as both a HECM and Certified Counselor Type.

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See Also

HUD Certified Housing Counselor Database - Business Background

HUD Certified Housing Counselor Database Page - Field Descriptions

HUD Certified Housing Counselor Database List Page - Field Descriptions

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Last revised: February 1, 2017