Use Counseling Agencies to request a list of HUD-approved housing counseling agencies. These are agencies with an Active status in HUD's Housing Counseling System

• Certified: HUD-certified counselors who provide homeownership and other types of housing counseling (e.g., rental, mobility, and/or homelessness counseling).
  
  
• HECM: Counselors who are on the HECM Counselor Roster and provide Home Equity Conversion Mortgage (HECM) counseling.

Note: HUD requires that borrowers seeking a Home Equity Conversion Mortgage (HECM) be counseled by an approved HECM housing counselor before applying for an FHA-insured mortgage. Counseling can be waived for a HECM refinance if it is determined that conditions for a waiver were met. If you know the HECM counselor's name but do not know the agency employing the counselor, use HECM Counselors at: https://entp.hud.gov/idapp/html/hecm_cnslr_look.cfm.

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Requesting a List of Counseling Agencies

1. On the Counseling Agencies page, specify the order of your results by selecting one of the choices on the Sorted By drop-down list.  Results are presented in alphabetical order, A-Z, or numerical order, 0-9.
   
   
2. Then, enter at least one of the following requirements:
   
   

   •	Agency Name: Type a full or partial agency name for a list of agencies with the same or similar name.
   •	City: Type a full or partial city name for a list of agencies located in a specific city or in cities with similar names.
   •	State: Select the state in which the requested agencies are located. If All States is selected, an additional requirement, such as an Agency Name, must be entered.
   •	Zip Code: Type a full or partial zip code for a list of agencies located in the same or similar zip code area.

3. Optionally, change the type of counseling conducted by making another selection on the Counseling Type drop-down menu.
   
   
4. Click Send. If information is found based on the search criteria you entered, the Counseling Agencies List page appears with the selected information. Note: If the search results produce more than one page of information, use the Next and Prior buttons at the bottom of the page to move through the list.

   -or-

   If no information is found based on the search criteria you entered, the Counseling Agencies page appears with an error message at the top of the page that states: Counseling Agencies not processed due to error(s). An Error(s) Detected message at the bottom of the page states: No records matched your selection criteria.

   -or-

   If there is an error, the Counseling Agencies page appears with an error message at the top of the page that states: Counseling Agencies not processed due to error(s). An Error(s) Detected message at the bottom of the page describes the error. Make the correction and process again.

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See Also

Counseling Agencies - Field Descriptions

Counseling Agencies List - Field Descriptions

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