Help - FHA Connection Single Family Origination

Refinance Authorization - Processing

The originating lender (or sponsor) can process Refinance Authorization for a nonendorsed refinance case. Refinance Authorization cannot be used for HECM refinance or a conventional refinance case (prior loan was not FHA-insured).

Requesting Information

On the Refinance Authorization page, enter the 10-digit case number assigned to the new mortgage in the FHA Case Number field.
Type the estimated closing date of the new loan in the Projected Closing Date field. Use an mm/dd/yy format, such as 09/15/10. The date cannot be earlier than one month prior to the current date.

-or-

Click to select a date.
Type the name of the lender's contact person in the Contact Name field.
Type the telephone number of the lender's contact person in the Contact Phone field.
Click Send. Review the processing results.

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Reviewing Processing Results

After clicking Send on the Refinance Authorization page, the information is processed. You are notified if processing was successfully completed or if there are errors that need to be corrected before processing can be completed.

Processing Was Successful

The Refinance Authorization Results page appears if processing was successful. One of the following messages is displayed at the top of the page.

Refinance Authorization Successfully Completed
Print the page or make a note of the information.

Refinance Authorization Successfully Completed; Warning: No Refund for Refinance Authorization
There is no refinance credit on the prior case that can be applied to the new case. Print the page or make a note of the information.

Processing Was Unsuccessful

If there are errors that prevent processing, the Refinance Authorization page appears again for making corrections. The following message is displayed at the top of the page: Refinance Authorization Not Processed Due to Error(s). Click Review Error(s) on the Refinance Authorization page to go to the Error(s) Detected field near the bottom of the page in the Details section for an explanation of the error. The field that directly relates to the error is highlighted. Add or correct the information specified in the Error(s) Detected field. Then, submit for processing again. Specific instructions for some of the errors are provided below.

Remote system (A43) not available at this time: Access to refinance authorization information was not available when Refinance Authorization was processed. The "remote system" is the Single Family Insurance System (SFIS/A43), HUD's system of record for endorsed cases. Process Refinance Authorization again at a later time when access to refinance information on SFIS/A43 is available.
Closing Date Cannot Be before Prior Month: The date entered in the Project Closing Date field is earlier than one month prior to the current date. Make the correction and process again.