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Refinance Credit Query - Processing

Use the procedure below to process Refinance Credit Query for an active FHA-insured loan being refinanced (except for a HECM refinance).

Requesting Information

1. On the Refinance Credit Query page, enter the case number assigned to the active FHA-insured loan being refinanced in the FHA Case Number field. Type the first three digits of the case number in the first box. Press Tab to go to the next box and type the remaining seven digits.

2. Type the estimated closing date of the new loan in the Projected Closing Date field. Use an mm/dd/yy format.
   
   -or-
   
   Click to select a date.
   
   
   
3. Click Send. Review the processing results.

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Reviewing Processing Results

After clicking Send on the Refinance Credit Query page, the information is processed. You are notified if processing was successfully completed or if there are errors that need to be corrected before processing can be completed.

Processing Was Successful

The Refinance Credit Query Results page appears if processing was successful. The following message is displayed at the top of the page: Refinance Credit Query Successfully Completed. Print the page or make a note of the information.

Processing Was Unsuccessful

If there are errors that prevent processing, the Refinance Credit Query page appears again for making corrections. The following message is displayed at the top of the page: Refinance Credit Query Not Processed Due to Error(s). An explanation of the error is provided in the Error(s) Detected field in the Details section near the bottom of the page. The field that directly relates to the error is highlighted. Add or correct the information specified in the Error(s) Detected field. Then, submit for processing again. Specific instructions for some of the errors are provided below.

• Remote system (A43) not available at this time: Access to refinance credit query information was not available when Refinance Credit Query was processed. The "remote system" is the Single Family Insurance System (SFIS/A43), HUD's system of record for endorsed cases. Process Refinance Credit Query again at a later time when access to refinance information on SFIS/A43 is available.
  
  
• Case Not Active: The FHA insurance for the case (loan) to be refinanced may be terminated in SFIS/A43. Call the telephone number provided.
  

See Also

Refinance Credit Query - Business Background

Refinance Credit Query Page - Field Descriptions

Refinance Credit Query Results Page - Field Descriptions

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