Borrower Information
 

 
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Details about the borrower(s) are initially recorded on the Validate Borrower/Address for Case Number Assignment page.  
 
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To complete and/or update recorded borrower information, use:  
 
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Insurance Application (see Tips for Changing Borrower Information), or
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Borrower/Address Change (see WINK, Updating Case Information, How?).

 
 
Note: Any changes to borrower identification information (i.e., name, date of birth, and Social Security Number (SSN)) require overnight validation with the Social Security Administration (SSA). Check Holds Tracking the next business day to determine whether the borrower information passed or failed validation.
 
 
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Borrower information must successfully pass validation before endorsement.  
   
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