Lender Requested a Case Number for the Same Case Twice
 

 

When a lender submits two Case Number Assignment requests for the same case, the Homeownership Center (HOC) provides the case number assigned with the initial request:

 
 
Select the held case in the Holds Tracking List to link to the Case Number Assignment page. Click See Lender Notes to display the previously issued case number.  
 
Record the case number and use Case Query to view the case information.  
 
If necessary, contact the FHA Resource Center at 800-CALLFHA (800-225-5342) for assistance.  
   
Lender Notes on Case Number Assignment page
 
   
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