Cases Not on Holds Tracking List
 

 

A case may not appear in the Holds Tracking List for any of the following reasons:

 
 
The case was removed three business days after case details were retrieved by the lender.  
 
The case was removed because the case details were not retrieved within five business days.  
 
Borrower identification information is pending overnight validation against federal government records; results of borrower validation are not available until the next business day.  
 
The case was not held for HOC processing.  
       
  Use Case Query to get more information on the case. (See Site Map: Case Processing menu.)  
   
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