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Mailing Address - Business Background

When HUD approves the registration of an Application Coordinator, an FHA Connection user ID is assigned to the Application Coordinator. For lenders, an e-mail message disclosing the Application Coordinator's FHA Connection user ID is sent to the lender's Administrative Contact in HUD's Lender Electronic Assessment Portal (LEAP). For service bureaus, a notification letter containing the FHA Connection user ID is mailed to the attention of the Chief Executive Officer (CEO) at the home office mailing address HUD has on record for the service bureau. Mailing Address should be used to verify this e-mail address or mailing address before processing Application Coordinator Registration.

Incorrect Lender E-mail Address

If the lender's Administrative Contact e-mail address is incorrect, it is corrected by faxing a letter to HUD's Lender & Recertification Approval Division at (202) 755-0303. The letter, on company letterhead and signed by a Vice President or higher official, must include your company's ten-digit FHA lender ID and the old and new Administrative Contact e-mail addresses. For confirmation that FHA's records have been updated, please include your fax number and a contact name.

Incorrect Service Bureau Mailing Address

To correct the address of a service bureau for a Title II Lender, send an e-mail message to LenderAssistance@hud.gov and include the five-digit FHA service bureau ID.

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To correct the address of a service bureau for a Title I lender, call the Premiums Help Line at 1-800-669-5152, x4232.