Unacceptable Finding Letters
Business Background


An Unacceptable Finding Letter is generated for cases that receive an Unacceptable rating for the valuation and underwriting documents (Val/UW) and/or mortgage credit analysis (MC) during the post-endorsement technical review (PETR) process. The letter specifies any areas in which the lender is violating FHA requirements and regulations for FHA-insured loans. E-mail notification of the Unacceptable Finding Letter is sent to the lender's Administrative e-mail address recorded in HUD's Lender Electronic Assessment Portal (LEAP). The letter is produced in Portable Document Format (PDF) and is retrieved via Unacceptable Finding Letters on the Underwriter Review Functions menu. Also available through Unacceptable Finding Letters is the Underwriting Report with the PETR information.

The lender is required to submit a response to the Unacceptable Finding Letter in writing or via e-mail within 45 days of the date the letter is sent. If the case file is an electronic case binder (ECB), the lender's response and any attachments are uploaded directly to HUD using Electronic Case Binder Upload on the Case Processing menu. If the lender does not respond within 30 days of the date the Unacceptable Finding Letter is sent, a follow-up e-mail notification is automatically sent to the lender's Administrative e-mail address. Unacceptable Finding Letters provides the latest status on the Unacceptable Finding Letter.

FHA Connection Mortgagee Performance Report authorization is required to use Unacceptable Finding Letters . Authorized users can access Unacceptable Finding Letters through the following sequence of FHA Connection links: Single Family FHA, Single Family Origination, Underwriter Review Functions, and Unacceptable Finding Letters.

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See Also

Unacceptable Finding Letters - Processing

Unacceptable Finding Letters Request Page - Field Descriptions

Unacceptable Finding Letters Results Page - Field Descriptions

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Last revised: September 12, 2023