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The personal and contact information of a counselor can be updated if the counselor is unable to do so. HECM training information can only be updated or added by the counselor. Employment validation information can only be entered by an FHA Connection Application Coordinator for the housing counseling agency that employs the counselor.
For HECM counselors, a check is made in the Credit Alert Verification Reporting System (CAIVRS), Limited Denial of Participation (LDP) List, and Excluded Parties List System (EPLS) via System for Award Management (SAM) of the General Services Administration (GSA) when information is updated. A warning message is displayed if a record for the counselor is found in CAIVRS or there is a possible record in LDP or EPLS/SAM. Further research in those systems can be performed and the results entered through HUD Certified Housing Counselor Database.
The HECM Counselors lookup also provides information about counselors on the HECM Counselor Roster. It is located on the FHA Connection's FHA Approval Lists menu.
See Also
HUD Certified Housing Counselor Database - Processing
HUD Certified Housing Counselor Database Page - Field Descriptions
HUD Certified Housing Counselor Database Results Page - Field Descriptions