1. On the HECM Referral List page, enter the 10-digit case number assigned to the mortgage in the FHA Case Number field.
   
   
2. Type the date the lender provided the borrower with a referral list of FHA-approved housing counseling agencies that provide HECM counseling in the Referral Date field. The date must on or before an FHA case number is assigned to the mortgage. Use an mm/dd/yyyy format.
   
   
3. Click Send. If processing is successful, the HECM Referral List Update page appears for a nonendorsed HECM case or the view-only HECM Referral List Results page appears for an endorsed case.
   
   -or-
   
   If there is an error, the HECM Referral List page appears with an error message above the FHA Case Number and an Error(s) Detected field appears below it in the Details section. Review the information in these fields. Make the required correction and process again.
   
   
4. On the HECM Referral List Update page, select Referred in the Referral Type field if the lender referred the borrower to a list of FHA-approved housing counseling agencies that offer HECM counseling. The HECM Referral List Update page refreshes and additional fields are displayed. Continue to Specifying the Agencies Referred.
   
   -or-
   
   Select Not Referred in the Referral Type field if the lender did not provide a list to the borrower. The HECM Referral List Update page refreshes and the Not Referred Reason field is displayed. Continue to Specifying the "Non Referred" Reason.
   

Return to top

Specifying the Agencies Referred

1. On the HECM Referral List page, confirm that the borrower was referred to all of the required national intermediaries offering housing counseling by clicking Select All in the Confirm National Counseling Agencies Referrals field. A check mark appears next to each agency listed. All national counseling agencies listed must be selected to continue.
   
   Notes: To remove the selection of all agencies, click Select None. To select an agency individually, click the check box next to the name of the agency.
   
   
2. Enter the five-digit HUD Housing Counseling System (HCS) ID for each local FHA-approved housing counseling agency to which the borrower was referred by typing the ID in the Agency ID 1, 2, 3, 4, and 5 fields in the Lender Referred Counseling section of the HECM Referral List page. Skip to step 8 when all of IDs are entered.
   
   -and/or-
   
   Search for the HCS IDs of the agencies by clicking Search for HECM Counseling Agency IDs. All agencies can be entered at the same time if they are located in the same state. The Search for HECM Counseling Agency pop-up page appears.
   
   
3. On the Search for HECM Counseling Agency pop-up page, type all or part of the name of the FHA-approved housing counseling agency in the Agency Name field.
   
   -and/or-
   
   Type all or part of the name of the city in which the agency is located in the City field.
   
   -and/or-
   
   Select the state in which the agency is located by making a selection from the drop-down list in the State field.
   
   
4. Click Send on the pop-up page. The agencies that meet the search criteria entered are displayed. If the list is longer than a page, click Next to go to the next page and Prior to go to the prior page.
   
   
5. Click the check box next to the local housing counseling agency to which the borrower was referred. A check mark appears when selected. If it is necessary to remove the selection (check mark), click the check box again.
   
   Note: An error message is displayed if the total number of agencies selected exceeds six or if a previously added agency is selected again. Click OK to clear the message.
   
   
6. Click Send on the pop-up page. The selected agencies are displayed.
   
   
7. Confirm that these are the local agencies to which the borrower was referred by clicking Send again. The pop-up page is closed and the HCS IDs of the selected agencies are listed in the Agency ID 1, 2, 3, 4, and/or 5 fields in the Lender Referred Counseling section of the HECM Referral List page. Note: To change a local agency listed, delete the agency's HCS ID and enter the HCS ID of another agency.
   
   -or-
   
   Click Cancel on the pop-up page to go back to the list of agencies that meet your search criteria and change your selection.
   
   
8. Click Send on the HECM Referral List Update page when all of the national and local agencies are entered. If there are no errors, the HECM Referral List Results page appears with a list of the agencies to which the borrower was referred, including name, address, and HCS ID. A Success message near the top of the page states: HECM Referral List Successfully Completed.
   
   -or-
   
   If there is an error, a pop-up message box appears explaining the error. Click OK to clear the message. Make the correction and process again.

Return to top

Specifying the "Not Referred" Reason

1. On the HECM Referral List Update page, make a selection from the drop-down list in the Not Referred Reason field.
   
   
2. Click Send. If there are no errors, the HECM Referral List Results page appears. A Success message near the top of the page states: HECM Referral List Successfully Completed.
   
   -or-
   
   If there is an error, a pop-up message box appears explaining the error. Click OK to clear the message. Make the correction and process again.
   

Return to top

See Also

Return to top