Holds Tracking - Business Background

In the following circumstances, a Case Number Assignment request is placed on hold for further processing:

Duplicate property address
Validation of the name, Social Security Number, and birth date combination of all borrowers against Federal government records. (Note: case processing can continue but case cannot be endorsed for FHA insurance.)
Single-unit approval condominium (unit is not in an FHA-approved condominium project and an FHA Condominium Loan Level/ U.S. Department of Housing Single-Unit Approval and Urban Development Questionnaire (Form HUD-9991) must be submitted to HUD for review)
HUD Homeownership Center (HOC) review of the lender
For a refinance case, access to refinance authorization information may be unavailable
For a HOPE for Homeowners case, one or more borrowers failed the property/borrower validation.

When submitting a request for a Case Number Assignment you may be notified that the case is being held for review or verification before an FHA case number is assigned. Keep checking Holds Tracking to determine the status of the case. Depending on the reason the case is being held, it can take 24 hours to several days to complete processing.

The case can have one of these holding statuses:

Processing: The HOC is still reviewing the request for an FHA case number.
Processing for Duplicate Address: There is another FHA case with the same property address. The HOC is still reviewing the request for an FHA case number.
Processing for Single-Unit Approval: Single-unit approval condominium. The HOC is still reviewing the request for an FHA case number.
Processing for Single-Unit Approval/Duplicate Address: The property is a single-unit approval condominium and there is another FHA case with the same address. The HOC is still reviewing the request for an FHA case number.
Pending Borrower Validation: A duplicate address issue was resolved and an FHA case number was assigned. Now, all borrowers are pending validation against Federal government records.
Completed: The HOC review of the case is completed.
Borrower Validation Completed: A duplicate address issue was resolved and/or a single condominium unit was approved, an FHA case number was assigned, and all borrowers passed validation against Federal government records.
Failed Borrower Validation: An FHA case number was assigned, but one or more borrowers failed validation against Federal government records. Note: This status is also used for a HOPE for Homeowners case when a borrower fails the property/borrower validation.

Cases with a holding status of Completed, Borrower Validation Completed, or Failed Borrower Validation are removed from the Holds Tracking List as follows.

Approximately three working days after retrieving details on a held case.
Approximately five working days if details on a held case are not retrieved.

If the case is removed from the Holds Tracking List before you are able to determine the case number assigned, use Case Query on the Case Processing menu.

You can access Holds Tracking through the following sequence of FHA Connection links: Single Family FHA, Single Family Origination, Case Processing, Case Number Assignment, and Holds Tracking.

Holds Tracking - Business Background

See Also