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After a period of time has elapsed since Case Number Assignment was requested, use Holds Tracking to determine the status of the case. Depending on the reason the case is being held, it can take 24 hours to several days to compete processing.
to use Lender Favorites. | • | By Status of Case: Make a selection from the drop-down list. You may want to choose All if more than one case is being held. |
| • | By Street Name: Type just the name of the street, such as Elm or 42. Do not include the house number or street type. |
| • | By Last Name: Type the borrower's last name, or last name and first name, such as Smith, John. |
| Status | Case Number Asgnd | Explanation and What to Do Next |
|---|---|---|
| Processing |
|
The request for an FHA case number has not been processed yet by the HUD Homeownership Center (HOC). When selected, the Case Number Assignment Results page appears with the previously entered case information. Review the error message at the top of the page and the Error(s) Detected field in the Details section at the bottom of the page. Check Holds Tracking again within the next two working days to see if the HOC has processed the request. If necessary, contact the HOC to clarify or provide additional information. |
| Processing for Duplicate Address | No | There is another FHA case with the same property address. The HOC is still reviewing the request for an FHA case number. When selected, the Case Number Assignment Results page appears with the previously entered case information. Check Holds Tracking again within the next two working days to see if the HOC has processed the request. If necessary, contact the HOC to clarify or provide additional information. |
| Processing for Single-Unit Approval | No | Condominium Loan Level/Single-Unit Approval Questionnaire (Form HUD-9991) must be submitted for HUD review. If approved, an FHA case number is assigned to the mortgage for the condominium unit and an ID is assigned to the condominium project, if one does not exist. When selected, the Case Number Assignment Results page appears with the previously entered case information. Keep checking Holds Tracking to see if the HOC has processed the request. If necessary, contact the HOC to clarify or provide additional information. |
| Processing for Single-Unit Approval/Duplicate Address | No | The property is a single-unit approval condominium and there is another FHA case with the same address. See information above. |
| Pending Borrower Validation | Yes | A duplicate address issue was resolved by the HOC and/or a single condominium unit was approved and the case was assigned an FHA case number. Now, all borrowers are pending validation against Federal government records. Processing of the case can continue, but it cannot be endorsed for FHA mortgage insurance until all borrowers are validated. When selected, the Case Number Assignment Results page appears with the assigned FHA case number. |
| Completed | No | The request for an FHA case number was reviewed and rejected by the HOC. When selected, the Case Number Assignment page appears. Review the error message at the top of the page and the Error(s) Detected field in the Details section at the bottom of the page. The Lender Notes section provides any additional information or instructions from the HOC on processing the case. Make any required corrections to the case information and submit again. See Case Number Assignment - Processing. If necessary, contact the HOC to clarify or provide information. |
| Borrower Validation Completed | Yes | A duplicate address issue was resolved and/or a single condominium unit was approved, an FHA case number was assigned, and all borrowers passed validation against Federal government records. When selected, the Case Number Assignment Results page appears with the case details. To continue processing the case, select Other Functions near the top of the page and make a selection from the drop-down list. |
| Failed Borrower Validation | Yes | An
FHA case number was assigned, but one or more borrowers failed validation
against Federal government records for (a) an existing case or (b) a
new case assigned a case number. When selected, the Case
Number Assignment Results page appears with the reason for the
validation failure displayed in the Borrower Information section. Case
processing can continue. However, a severe case warning was issued and
the case cannot be endorsed for FHA insurance without HOC acknowledgment
of the warning. If appropriate, use Borrower/Address
Change to correct borrower information. To
continue processing the case, select Other
Functions near the top of the page and
make a selection from the drop-down list. For a new case,
print the Case Number Assignment
Results page to capture the case number.
|
| Note: For a HOPE for Homeowners case, one or more borrowers failed the property/borrower validation and a severe case warning was issued. The results of the property/borrower validation are available via Case Number Assignment Update and Insurance Application. The case cannot be endorsed by the lender and the case binder must be submitted to the HOC for review. |
A case may not appear in the Holds Tracking List page for any of the following reasons:
Holds Tracking- Business Background
Holds Tracking Page - Field Descriptions
Holds Tracking List Page - Field Descriptions
Case Number Assignment - Background
Case Number Assignment - Processing
Last revised: May 9, 2024