Case Number Assignment - Processing
After processing
Validate Borrower/Address for Case Assignment,
the Case Number Assignment page is completed
next. The Case Number Assignment page has several
sections: General Information, As
Required, Property Address, Compliance
Inspection Fields, Borrower Information, and Lender
Notes. Information must be provided in the General Information
and Property Address sections. Depending on the features
of the case, information may need to be provided in some of the other sections
as well. Here is the basic procedure for requesting an FHA case number assignment:
After receiving an FHA case number,
Borrower/Address Change on the Case
Processing menu can be used to add or revise borrower information.
Entering
General Information
-
On the Case Number
Assignment page, select the HUD Field Office territory in which the property
is located from the drop-down Field Office
list.
Note: If necessary, view a list of the Field
Offices by Field Office Codes.
- Optionally, enter your institution's
reference for the mortgage, such as a loan number, in the Lender
Case Ref field.
- Specify whether the mortgage was originated by a sponsored originator by making a selection from the drop-down list in the Is This a Sponsored Originator Case? field.
- Enter the 10-digit FHA ID for the lender
that originated the mortgage in the Originator ID
field.
-or-
Select Sponsored Originator EIN from the drop-down list and enter the nine-digit Employer Identification Number (EIN) of the mortgage banker or broker that originated the mortgage and was established as a sponsored originator by an FHA-approved lender. Do not enter a dash (-) after the second digit.
You can click 
to use Lender Favorites for the entering mortgage originator.
- If the mortgage originator is a principal or sponsored originator, enter
the 10-digit FHA ID for the agent or sponsor in the Sponsor/Agent
ID field.
-or-
Click
to use Lender Favorites.
Note: When processing
a case through Holds Tracking, the Field
Office, Originator ID, Sponsored Originator EIN, and Sponsor/Agent
ID fields cannot be changed or added on the Case
Number Assignment page that is provided.
- Enter the name of the loan officer for the mortgage originator in the Loan Officer Name field. (Note: This is the loan officer for the lender entered in the Originator ID or Sponsor/Agent ID field.) If there is a suffix after the last name, such
as Jr, or III, make a selection from the drop-down list in the Suffix field. The First Name and Last Name must be entered. The middle initial (MI) and Suffix are optional.
- Enter the Nationwide Mortgage Licensing System (NMLS) identifier of the loan officer for the mortgage originator in the Loan Officer NMLS ID field (1000 to 999999999999). This information is optional for the loan officer of a Housing Finance Agency (HFA).
- For a Home Equity Conversion Mortgage (HECM), enter the date the borrower signed the loan application (Fannie Mae 1009) in the Date of Application (HECM only) field. Use an mm/dd/yyyy format. For a forward mortgage, leave this field blank.
- Select the type
of case from the drop-down list in the Case Type
field.
- Select the status of the building from the drop-down list
in the Construction Code field.
- For
a HECM or HUD Real Estate Owned (REO) property,
make a selection from the drop-down list in the Processing
Type field. For HUD REO property, Real
Estate Owned (REO) w/ Appraisal must be selected.
- The
Financing Type field should display N/A.
(This field was formerly used for the Irregular HUD case type, which is now obsolete.)
- Make a selection from the drop-down list in the Is this a HUD Approved Secondary Residence? field (No or Yes, awaiting HOC approval). Notes: Secondary residences are only permitted with written approval from the jurisdictional HUD Homeownership Center (HOC). When approved, the status is changed from Yes, awaiting HOC approval to Approved. The status must be Approved in order to access Insurance Application and endorse the mortgage for FHA insurance.
-
To
determine the appropriate ADP code, make the appropriate selections from the drop-down
lists in the ADP Code Characteristics fields: Amortization
Type, Housing
Program, Property Type, Special Program, Buydown, and Principal Write-down fields.
Then, click
in the ADP Code field to display the ADP
Code Selector page with a list of ADP codes that
match the characteristics entered. From this list, select
the appropriate ADP code for the section of the National Housing Act under
which mortgage insurance is being requested. If no ADP code is listed,
use the ADP Code Selector to change the ADP
code characteristics and make another selection.
- Enter the number of separate
dwellings the mortgage includes in the Living Units
field. A maximum of 11 units can be entered.
- If the property has an accessory dwelling unit (ADU), select Yes from the drop-down list in the Accessory Dwelling Unit field. The Living Units must be 01 to select Yes.
- If
necessary, select the mortgage insurance program from the drop-down list in the
Program ID field.
Note: You can click
to look up Program ID information.
- Enter the number of months from the beginning of loan amortization to
loan maturity in the Loan Term field. Leave
this field blank for a Home Equity Conversion Mortgage (HECM) or an FHA case established
before July 14, 2008.
- Specify the type
of forward or reverse (HECM) mortgage by making a selection from the drop-down
list in the Type of Case
field.
- If the
case is a Purchase, select Yes or No
to answer the question If Purchase: Was this
case previously sold as Real Estate Owned (previously sold by HUD)?
Note: Also referred to as REO or Property Disposition (PD).
-or-
If the case is a Refinance, make a selection from the drop-down list in the
If Refinance: Specify type of refinance field.
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Entering "As
Required" Information
Information may be required
in the As Required section of the Case
Number Assignment page, depending on the features of the case. You may
need to enter details for one or more of these categories: Refinance, Real Estate Owned, PUD/Condominium, 203(k)
Rehabilitation Mortgage, Existing
Construction, New Construction (Less than 1 Year), Proposed or Under Construction, Department of Veterans Affairs Certificate
of Reasonable Value (VA CRV), or HECM Housing Counseling.
Refinance Details
Please
note that the insurance on the prior FHA-insured mortgage cannot be terminated
when Case Number Assignment is processed.
- Make the appropriate selection from the drop-down list box in the
field stating All Refinances: (a) Select the FHA to FHA Refinance Type.
(Note: For a refinanced HECM or 203(k) case, Not Streamline - N/A
must be selected.)
- Then, specify whether this is a cash-out refinance mortgage
by making a selection in the All Refinances: (b) Is this
a Cash-out Refinance field. If the case is not a streamline refinance, Yes can be selected. For a streamline or simple refinance, No must be selected.
- If the prior mortgage was FHA
insured, enter the FHA case number in the field stating Prior
FHA and prior REO cases: Enter case number of previous case. Enter the first
three digits of the case number in the first box. Press Tab
to go to the next box and enter the remaining seven digits.
Note:
If the case number only has nine digits, add an "x"
as the tenth character. You can also use Case Query
to determine the tenth digit of the previous case.
- If
the prior mortgage was FHA insured, enter the estimated closing date for the new
mortgage in the Projected Closing Date field.
Use an mm/dd/yy format. The date can be up to one month prior
to today's date or 90 days after today's date. Leave this field blank for a refinanced
HECM.
-or-
Click 
to select a date.
- If the prior mortgage
was FHA insured, enter the name and telephone number of the appropriate lender
contact person in the Contact Name and Contact
Phone fields. Leave this field blank for a refinanced HECM.
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Real
Estate Owned Details
If the new mortgage is for a HUD Real Estate Owned (REO) property, enter the FHA case number assigned to
the prior mortgage in the field stating Prior FHA and prior REO Cases:
Enter case number of previous case. Enter the first three digits of
the case number in the first box. Press Tab
to go to the next box and enter the remaining seven digits.
Note:
If there is a problem with the case number when processing, try replacing the
last digit with an "x."
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PUD/Condo
Details
For a unit in an FHA-approved condominium project or a dwelling in an FHA-approved planned unit development (PUD):
- Make the appropriate
selection from the drop-down list in the PUD/Condo
Indicator field.
- Enter the FHA ID for the condominium or PUD in the
PUD/Condo ID field and the identifier for the
submission number of the project in the Submission
field. Each submission number represents a distinct set of units and was formerly
referred to as a Phase of the project. This information is optional for
a PUD.
Note: You can click
to search for the ID and/or phase.
-OR-
For a condominium unit not located in an FHA-approved condominium project, make a selection from the drop-down list in the Site Condo field. For Single-Unit Approval, submission of the FHA Condominium Loan Level/Single-Unit Approval Questionnaire (Form HUD-9991) is required (see Mortgagee Letter 2019-13). The case is placed on hold until HUD reviews the questionnaire and approves or rejects the condominium unit (not applicable to FHA-to-FHA refinance (streamline refinance) or HUD Real Estate Owned (REO) cases). If the unit is in a condominium project that is not FHA-approved but has an FHA condo ID, enter information in the PUD/Condo Indicator, PUD/Condo ID, and Submission fields. These are condominium projects that went through the FHA approval process but currently have an Expired, Rejected, or Withdrawn status.
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203(k)
Rehabilitation Mortgage Details
- Enter the five-digit FHA ID for
the 203(k) consultant in the 203k Consultant ID field. If a 203(k) consultant is not used for a Limited 203(k) case, enter the following: 203KS.
Note: You can click to search for a 203(k) consultant.
- Select the type of 203(k) case by making a selection from the drop-down list in the 203k Type field.
| • |
Select Standard if the mortgage is used for remodeling and repairs. The minimum repair cost of $5,000 and the use of a 203(k) consultant are required. |
| • |
Select Limited for minor remodeling and non-structural repairs not to exceed a total of $75,000; there is no minimum. This is also applicable to property located in a Qualified Opportunity Zone (QOZ). The use of a 203(k) consultant is optional. |
- Enter
the month and year construction of the existing building was completed in the Month/Year Completed field. Use an mm/yyyy
format. The year is required and the month is optional.
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Existing Construction
Details
For cases with a Construction Code of Existing Construction or New (Less Than 1 Year), enter a minimum of the year the existing dwelling was completed in the Month/Year
Completed field. Use an mm/yyyy format. If the month is unknown, the month field may be left blank.
New Construction (Less than 1 Year) Details
For cases with a Construction Code of New Construction (Less than 1 Year), enter the month and year the Certificate of Occupancy (or equivalent) was issued in the Month/Year Completed field. Use an mm/yyyy format. The property must have never been occupied. Note: The FHA treats an occupied property that has been completed less than one year from the issuance of the Certificate of Occupancy (or equivalent) as an existing property.
Proposed Construction
or Under Construction Details
For cases with a Construction Code of Proposed Construction or Under Construction, enter a minimum of the year the dwelling is estimated to be completed in the Month/Year Completed field. Use an mm/yyyy format. The year may be estimated but must be either the year of or the year after the Case Number Assignment date. If the month is unknown, the month field may be left blank.
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VA
CRV Details
For a HUD VA/CRV or a Direct Endorsement
VA/CRV case, a Certificate of Reasonable Value (CRV) must be issued by the Department
of Veterans Affairs (VA). Do the following:
- Enter the date the CRV
expires in the VA CRV Expire Date field. Use
an mm/dd/yy format.
-or-
Click
to select a date.
- Enter the number the
VA assigned to the CRV in the VA CRV Number
field.
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HECM
Housing Counseling Details
Housing counseling must
be provided to the borrower (homeowner) for a Home Equity Conversion Mortgage
(HECM) before Case Number Assignment processing. Counseling can be waived for a HECM refinance if
certain conditions are met.
- In the HECM Counseling Certificate Number field, do the following:
| Enter the nine-digit identifier issued through the FHA Connection for the completed Certificate of HECM Counseling, form HUD-92902. When the Case Number Assignment page is processed, the date HECM counseling
was completed is displayed in the HECM Counsel Date field on the subsequent Case Number Assignment Results page. |
| Note: Click to the right of the field to display the pop-up HECM Counseling Certificate Information page with details on the completed Certificate of HECM Counseling, form HUD-92902. Click Close to close the page or click Print to print the page. |
| -or- |
| Leave this field blank if HECM counseling is being waived for a HECM refinance case that meets the conditions for a waiver. Counseling can be waived for a HECM
refinance if the Home Equity Conversion Mortgage (HECM) Anti-Churning Disclosure
- form HUD-92901 is included in the case binder and it is determined by the
system that the other conditions for a waiver were met. |
- In the HECM Counseling Waived field, do the following:
| • |
If the case is a not a HECM refinance or a HECM refinance that does not meet the conditions for a counseling waiver, select No from the drop-down list. |
| • |
If the case is a HECM refinance and meets the conditions for a counseling waiver, select Yes from the drop-down list. (The HECM Counseling Certificate Number field must be blank.) |
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Entering the Property
Address
If you did not enter the property address on the
Validate Borrower/Address for Case Number Assignment
page, or if an error was made, enter the accurate property information
in the Property Address section of the Case
Number Assignment page. If there is a problem with
the zip code due to a new city name or rezoning, contact your HUD Homeownership
Center (HOC).
- Enter the street address for the property in
the Hse No, Street
Name, and Type fields. Provide information
for the Unit, Pre,
and/or Post fields, if applicable. You can
look up Type, Pre, and Post information by clicking
.
See
also street address examples.
-or-
For proposed construction
or property under construction, you can enter the lot, block, and plat information
in the Lot and Blk/Plat
fields. For the Blk/Plat field, the first three
characters you enter identify the block and the next two characters identify the
plat. Do not use a slash (/) to separate them.
Note: For a rural route
address, enter the rural route number in the Hse No
field using an RR # (or RD #) format. Enter the box number in the Street
Name field using a Box # format.
- Enter the five numbers of
the property's zip code in the first box of the Zip
Code field. Note: If multiple city/county codes exist for the zip code,
the "default" city and county code are automatically entered in the
City and County
fields if they are left blank.
-or-
Enter the city, state, and
zip code in which the property is located in the City,
State, and Zip
Code fields.
Note: A street address must be
provided before applying for insurance. After receiving an FHA case number, Borrower/Address
Change on the Case Processing menu can
be used to revise the address. After endorsement, only authorized HUD personnel
can change this information.
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Entering Compliance
Inspection Information
If a compliance inspection(s)
of the property is required, you can provide inspector information in the Compliance
Inspection Fields section of the Case Number
Assignment page.
Note: This is not allowed for mortgages assigned an FHA case number on or after August 2, 2018.
-
Select the type of inspector from the drop-down list in the
Assignment Choice field.
Note: If
necessary, view the field description for
an explanation of the choices.
- Enter the four-character FHA ID for the inspector
in the Inspector ID field.
Note: You
can click
to search for an inspector.
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Entering Lender Notes
Information
that may be pertinent to the HOC can be entered in the Lender
Notes field. However, this field is primarily used by the HOC for providing
information about a case placed on hold.
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Updating
Borrower Information
The Borrower
Information section of the Case Number Assignment
page displays the information entered on the Validate
Borrower/Address for Case Number Assignment page.
For
an active FHA-approved nonprofit agency authorized as an FHA borrower, the Employer
Identification Number (EIN) of the agency can be corrected by replacing the information
in the NP TIN field with the correct EIN.
The name of the agency is automatically provided by the
system when Case Number Assignment is
processed.
Information for
any additional borrowers (co-borrowers) must be provided before processing
Insurance Application
or HECM Insurance Application.
After receiving an FHA case number, Borrower/Address
Change on the Case Processing menu can
be used to add or revise borrower information.
Borrower
identification information is validated overnight against government records.
Use Holds Tracking within the next business
day to determine if all borrowers passed validation.
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Submitting for Processing
When all of the pertinent information
has been entered in the Case Number Assignment
page, click Send. The Case
Number Assignment Results page appears if processing was successful or
if intervention by the Homeownership Center (HOC) is needed (Holds
Tracking). If there are errors that prevent processing, the Case
Number Assignment page appears again for making corrections. See
Reviewing Case Number Assignment Results.
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Reviewing Case Number
Assignment Results
The message at the top of the page
informs you if processing was successful or if there are errors that need to be
corrected.
- For an existing FHA-to-FHA refinance case, you can click the Refinance Authorization link to display the Refinance Authorization Results pop-up page with details of the refinance transaction (for field descriptions, go to Refinance Authorization help.)
- Links to additional help for some of
the common messages and warnings that may appear on the Case
Number Assignment Results or Case Number Assignment
pages are listed below.
Message:
Case Number Has Been Successfully Assigned
Message:
Case Number Has Been Successfully Assigned
Warning: Pending Borrower Validation;
Check Holds Tracking Next Business Day
Message:
Case Number Has Been Successfully Assigned
Warning: Loan Must Comply with
ML03-7 and FR 4615-F-02
Re: Property Flipping
Message:
Case Number Has Been Successfully Assigned
Warning: Borrower [Coborrower]
Found on Multiple Loan File
Message:
Case Number Has Been Successfully Assigned
Warning: [CAIVRS Message]
Message:
Case Number Has Been Successfully Assigned
Warning: Contact Prior Servicer
[Name]
Message:
Case Number Has Been Successfully Assigned
Warning: No Refund for Refinance
Authorization
Message:
Case Number Has Been Successfully Assigned
Warning: Property Zip Code Disagrees
with Condo (Subdivision) Zip Code
Message:
Due to Listed Error(s) Request Will Not Be Processed
Message:
Duplicate Request; Review Pending Requests on Holds Tracking
Message:
Refinance Authorization Cannot be Accessed; Check Holds Tracking
Message:
Request Placed on Hold Pending HOC Processing
Note:
For a case that is successfully processed, additional information may be provided
below the Borrower Information section of the
Case Number Assignment Results
page, including:
- CAIVRS
Claim/Default Data section with the CAIVRS Authorization and up to three
cases in CAIVRS with credit issues, if the borrower name and ID were entered.
- Refinance Authorization
section with the authorization number and other information pertaining to a refinance
case. (This information is not provided for a HECM refinance case.)
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See Also
Case
Number Assignment - Business Background
Case
Number Assignment Page - Field Descriptions
Case
Number Assignment Results Page - Field Descriptions
Validate
Borrower/Address for Case Number Assignment - Processing
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Last revised: September 17, 2024