Mortgage Credit Reject - Processing
 
The basic procedure for processing Mortgage Credit Reject includes the following:
You can add, update, or delete records for non-endorsed direct endorsement (DE) cases depending on the authorization(s) associated 
with your FHA Connection ID. Otherwise, records can only be viewed.
Getting Case Information
-  On the Mortgage Credit Reject page, enter the case number assigned to the mortgage loan in the 
FHA Case Number field. 
 
  
- Click Send. If there is no error, either the Mortgage 
Credit Reject Update page or the Mortgage Credit 
Reject List page appears. The Mortgage Credit 
Reject Update page appears if the case has no existing mortgage credit 
rejection record. If it does, the Mortgage Credit 
Reject List page appears.
 
-or-
 
If there is an error, the Mortgage Credit Reject page appears with an error message above the FHA Case 
Number and an Error(s) Detected field 
below it in the Details section. Review the 
information in these fields. Make the required correction and 
process again.  
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Adding a Record
When adding the first mortgage credit rejection record for a case, the Mortgage 
Credit Reject Update page is displayed. Some of the fields in the Mortgage 
Credit Reject Update page may be pre-filled, depending on prior case processing. 
If a case already has one or more mortgage credit rejection records, the Mortgage 
Credit Reject List page is displayed.
- If the Mortgage 
Credit Reject List page appears, review the current list of borrowers. 
If it is appropriate, select Yes to answer 
the question Do you wish to add a new borrower? 
The Mortgage Credit Reject Update page is displayed.
 
  
- On the Mortgage 
Credit Reject Update page, review the case information. 
 If the code in the ADP 
Code field is incorrect, 
delete it and type the correct code. You can click 
 
to look up the appropriate ADP Code.
 
  
- Complete the Borrower Information 
and Worksheet Information sections of the Mortgage 
Credit Reject Update page. You can use these documents as the sources of information: Uniform Residential Loan Application (URLA) - Fannie Mae form 1003, 
  Freddie Mac form 65, HUD Addendum to Uniform Residential 
  Loan Application - form HUD-92900-A, Appraisal 
  Report, and FHA Loan Underwriting and Transmittal Summary 
  - form HUD-92900-LT.
 
Completing 
the Borrower Information Section
 
  - Enter the last name, first name, and middle initial of the borrower in 
the Borrower (or Coborrower) 
field, or make any necessary changes to the name displayed. Get the information from the URLA, Section 1: Borrower Information and form HUD-92900-A and/or URLA - Additional Borrower.
 
- Select the type of identification for the 
borrower from the drop-down list box in the  Ind 
field. Then, enter the borrower's ID in the SSN/TIN 
field, or make any necessary changes to the ID displayed. Get the information from the URLA, Section 1: Borrower Information and form HUD-92900-A.
Note: 
Use TIN for an Employee Identification Number (EIN).
 - Select the borrower's ethnic background by clicking the appropriate check box in the Ethnicity field. More than one can be selected. This information is optional. Get the information from the URLA, Section 8: Demographic Information.
  
 
- Select the borrower's race by clicking the appropriate check box in the Race field. More than one check box can be selected. This information is optional. Get the information 
  from the URLA, Section 8: Demographic Information.
  
 
- Select the borrower's gender by clicking the appropriate check box in the Sex field. More than one can be selected. This information is optional. Get the information from the URLA, Section 8: Demographic Information.
  
   
- Answer the following  questions for a loan application taken in person: Was the ethnicity of the Borrower collected on the basis of visual observation or name?, Was the sex of the Borrower collected on the basis of visual observation or name?, and Was the race of the Borrower collected on the basis of visual observation or name?
  
    
      |  | 
      If the demographic information was collected through a face-to-face interview, Yes or No must be selected from the drop-down list for each question.  | 
      
    
      |  | 
      If the demographic information was collected through any method other than a face-to-face interview, leave these fields blank. | 
      
    
      |  | 
      If the borrower is a nonprofit or  corporation, leave these fields blank. However, for any co-borrower of a corporation, Yes or No must be selected from the drop-down list for each question if the demographic information was collected through a face-to-face interview. | 
      
    
      |  Get the information from the URLA, Section 8: Demographic Information. | 
      
    
  
 
- Make a selection from the drop-down list in the The Demographic Information was provided through field. If Face-to-Face Interview is selected, the above questions must be answered (see step 8). Get the information from the URLA, Section 8: Demographic Information.
  
 
- Repeat steps 1-7 
  for a co-borrower as applicable.
    
  Notes: 
  
    
      |   | 
      You can click Add Another Borrower to add another co-borrower. | 
      
    
      |   | 
      For a nonprofit agency borrower, a co-borrower is not permitted. | 
      
    
      |   | 
      For a government entity borrower, the co-borrower must  also be a government entity. | 
      
    
  
 
 
- Select Yes or No in the Exempt 
    from SSN field.  If the borrower is an individual and Yes is selected, the borrower or co-borrower must be exempt from obtaining a Social 
    Security Number. Also, N/A must be 
        selected for the borrower's/co-borrower's identification (SSN/TIN) and the boxes 
        for the ID number left blank. If the borrower is not an individual, select No. Get the information from IRS form W-8 or other documentation 
  providing conclusive evidence. 
 
  
  - Select 
Yes or No 
in the First Time Home Buyer 
field. If Yes is selected, the borrower 
must be an individual/occupant. If there are two borrowers, only one needs to 
qualify as a first time home buyer.
 
  - Select 
the purpose of the mortgage from the drop-down list in the Loan 
Purpose field. Your choice must be consistent with the ADP 
Code and Borrower Type.
 
  
- Select 
the classification of the borrower from the drop-down list in the Borrower 
Type  field Get the information from the Appraisal 
Report and URLA - Section 1: Borrower Information and Section 4: Loan and Property Information.
  
Completing 
the Worksheet Information Section
 Do not enter dollar 
signs, commas, or cents in fields requiring a monetary amount.
 - Enter the contract sales price of the property in the Sales Price field (1000 to 9999999). Leave 
    this field blank for a refinance case. Get the information from the Appraisal Report,  Form HUD-92900-LT, and URLA -  Lender Loan Information. 
 
  
  - Enter the mortgage 
amount, excluding upfront mortgage insurance premium, in the Mortgage 
(w/o UFMIP) field. Get the information 
  from form HUD-92900-LT and URLA - Lender Loan Information.
  - Enter the total monthly income of 
all borrowers in the Total Monthly Income (gross) 
field. For a streamline refinance case, leave this field blank.  Get the information from form HUD-92900-LT URLA (and URLA - Additional Borrower, if applicable) Section 1: Borrower Information. 
-or-
 
  - Select 
the Borrower Rating from the drop-down list 
for Credit Characteristics, Adequacy 
of Income, Stability of Income, and 
Adequacy of Avail. Assets fields. 
 
  
- Enter the ratio 
in the Loan-to-Value field. Up to five numeric 
characters can be entered. Examples: 100.00, 92.47, or 81.5. Get the information from form HUD-1.
 
  
- Enter 
the ratios in the Mtg Payment-to-Income and 
Fixed Payment-to-Income fields. Up to two numbers 
with one decimal place can be entered (1 to 99.9). Examples: 3.5, 7, or 11.6. 
Get the information from form HUD-92900-LT.
 
  
- Enter the date the borrower's mortgage credit was rejected 
in the Credit Denial Date field. Use an mm/dd/yy 
format. Get the information from form HUD-92900-LT.
 
 -or-
 
 Click 
 
to select the date.
 
  
- Enter the underwriter's 
FHA ID in the Underwriter ID field. Get the information from form  HUD-92900-LT.
 
 Note: You can click 
 
to search for an underwriter, if you are authorized.
 
  
- Optionally, a comment can be entered in the box provided in the Comments 
field. The comment cannot be longer than 138 characters or more than two lines.
 
  - Click Send. Review 
the processing results.
 
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Updating a Record
An 
existing mortgage credit rejection record can be updated if there is an error 
or information has changed. The case must still be non-endorsed.
 - After 
getting case information, the Mortgage Credit Reject 
List page appears. Click the radio button next to the borrower's name in 
the Borrower field. The Mortgage 
Credit Reject Update page appears.
 
  - Make any necessary 
changes to the ADP Code, Borrower Information, or Worksheet 
Information.
 
 Note: Be sure the answer is No 
to the question Do you wish to delete this record?
 
  - Click Send. Review 
the processing results.
  
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Deleting a Record
If 
a record was added in error or if the borrower's mortgage credit is later approved, 
delete the mortgage credit rejection record as follows:
 - After getting 
case information, the Mortgage Credit Reject List 
page appears. Click the radio button next to the borrower's name in the Borrower 
field. The Mortgage Credit Reject Update page 
appears.
 
  - Click Yes to answer 
the question Do you wish to delete this record?
 
  - Click Send. Review 
the processing results. 
  
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Reviewing Processing Results
After 
clicking Send on the Mortgage 
Credit Reject Update page, the information is processed. You are notified 
if processing was successfully completed or if there are errors 
that need to be corrected before processing can be completed.
Processing 
Was Successful
The Mortgage 
Credit Reject Results page appears if processing 
was successful. The Message 
field at the top of the page states: 
 |  | Addition 
of Mortgage Credit Reject Record Completed when a mortgage credit reject record 
has been added. | 
  |  | Mortgage 
Credit Reject Successfully Completed when a mortgage credit reject record 
has been added, but with a warning. A Warning 
field with an explanation of any irregularity is also provided.  | 
 
 |  | Modification 
of Credit Reject Record Has Been Completed when a mortgage credit reject record 
has been updated. | 
  |  | Deletion 
of Credit Reject Record Has Been Completed when a mortgage credit reject record 
has been deleted. | 
 
Processing 
Was Unsuccessful
If there are errors that prevent 
processing, one of the following occurs:  
 |  | An 
error message box appears. Click OK 
to clear the message. Make the correction and process again. Note: If the text 
in the Comments 
field exceeds 138 characters, the following message appears: Comments cannot 
be longer than 138 characters. You entered nnn characters. Click OK 
to clear the message. Then, reduce the length of the text in the Comments 
field and process again.  | 
  |  | The 
Mortgage Credit Reject Update 
page appears again for making corrections. The Message 
field at the top of the page states: Mortgage Credit Reject Not Processed Due 
to Error(s). Click Review 
Error(s) to go to the Error(s) Detected field 
near the bottom of the page. An explanation of the error is provided. The 
field that directly relates to the error is highlighted. Add or correct the information 
specified in the Error(s) Detected field. Then, 
submit for processing again.  | 
 
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See Also 
Mortgage 
Credit Reject - Business Background 
Mortgage 
Credit Reject Page - Field Description
Mortgage 
Credit List Page - Field Descriptions
Mortgage 
Credit Reject Update Page - Field Descriptions
Mortgage 
Credit Reject Results Page - Field Descriptions
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 Last revised: January 21, 2021