About Holds Tracking
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  Tracking Held Cases  
  Search Tips  
 

Follow these guidelines when searching for a case in Holds Tracking:

Lender ID is not required when searching for cases requested by your lending institution.
   
Ensure the Lender ID (if entered) is correct.
   
Select only one search choice:
     
 
By Status of the Case
     
 
By Street Name
     
 
By Last Name
   
Still can't find the case?
 
Topics
 
  Tracking Held Cases  
  Purpose  
  Hold Process When Getting a Case Number  
  Hold Process When Updating a Case  
  Reasons Cases are Held  
  Search Tips  
  Hold Statuses and What to Do  
  Resolving Held Cases  
  Held for Borrower Validation  
  Held Due to Duplicate Address  
  Held for HOC Review  
  Held Due to Unavailable Refinance Information